How Your Account Data Is Used
We collect details needed to create and protect your account, such as your contact details, phone verification result, sign-in events and device signals. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the payment reference and status needed to match
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your account activity; we do not need your wallet password. We use this data to provide access, identify unusual sign-ins, answer cashier questions and meet requests that depend on local law. Payment partners, identity services or technical providers may receive only the data needed for their
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assigned task. We keep records for as long as the account relationship, dispute handling, security needs or applicable legal duties require. You can ask us about access, correction or deletion through the support path described below, subject to legal and security checks.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.